Delivery

UK Delivery

Delivery is free for orders over £20.  For orders under £20, delivery will cost £2.95.

We only deliver within the UK.  We are unable to deliver to the Channel Islands or BFPO addresses.

How long does delivery take?

We aim to dispatch your order within 24 hours. 

UK Mainland deliveries are usually made within 2 - 4 working days. 

For deliveries to the Highlands, Islands and Northern Ireland, please allow up to 6 working days.  

Who will deliver my parcel?

We send our deliveries with UPS, DPD Local and Royal Mail Tracked.  If you have ordered multiple products, you may receive them in separate shipments.

Some of our larger products are shipped directly from our suppliers.

Our delivery services are tracked, and you will receive updates on your order by email or SMS.

What should I do if my parcel arrives damaged?

Please contact us immediately if goods have been damaged during transit using our email address help@froglettoys.co.uk